SERVICE PROVIDERS

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Approved Service Providers
morService Options:

Quick local service is available on your morEnergy Equipment.
Select one of the following Service Options:

1. Call your installing contractor. (A label is affixed on the equipment)
2. Call Customer Service Toll Free 1 866 237.7270 for information on Approved Providers in Your Area.
3. Call any other service contractor of your choice! Pay for the service and submit your claim to the Claims Department.

Your service coverage is governed by the Extended Warranty Coverage Agreement supplied to you. View a copy of the Agreement (Sample) or request a copy directly from morEnergy.
What is or is not covered in the agreement?
Below is a brief overview of what is and is not covered. Please refer to the
terms and conditions located on the Extended Service Agreement
for a complete list of all conditions. View Sample Contract.
What is covered?
• Breakage of covered equipment during normal operation.
• All internal parts as shipped by the manufacturer and any additionally covered    accessories.
• Your costs for parts and labour mark-up and applicable taxes.
What is NOT covered?
• Normal maintenance.
• Nuisance calls.
• Overtime rates.
• Damage as a result of abuse or natural disaster.
• Maintenance or repairs resulting in a lack of proper maintenance.
• Acts of God, war or terrorism, earthquake, flood, lightening, hurricane, etc.
Read your Rental Agreement - Click Here
Please read the Water Heater Rental Terms and Conditions carefully

HAVE QUESTIONS... please do not hesitate to call
1 866 237.7270


You will find the
Direct Contact
phone number
for your current
Service Provider
printed on
a label attached
to your Equipment.




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